Tried many inboxes — this one finally clicked. 🔥
The inbox built for e-commerce
Free. AI from $9.99.
Live chat, email, and WhatsApp two-way in one inbox. Free forever. Built for US teams.
No credit card. Live chat widget on your site in 5 minutes. Free forever.
Live Chat Widget
Install in 5 minutes
Hi! How can we help?
- One-line install
- Fully customizable
- Works on every CMS
WhatsApp Two-Way
All channels, one inbox
Mia · Customer
online
Order #4421 update?
Out for delivery 🚚
9:41 ✓✓
Connects with
Trusted by 12,000+ fast-growing US teams
Trusted by experts. Used by the leaders.
Less SaaS. More inbox.
Everything your team needs to talk to customers — chat, email, WhatsApp, voice, and AI — running in one inbox built for US teams.
Explore the platformA real free inbox.
Live chat, email, WhatsApp, Instagram, and Messenger — every conversation in one place. Free forever, no credit card.
Jessica Chen
2mIs my order #4421 shipped yet?
Marcus Williams
5mSubscription renewal question
Ashley Rodriguez
12mHi! Can you help me with…
Tyler Brooks
1hThanks for the quick reply!
Megan O'Connor
3hRefund processed?
Jessica Chen
● online · WhatsApp · Brooklyn, NY
Hi! Is my order #4421 shipped yet? I ordered last Tuesday.
9:41 AM
Let me check that for you, Jessica — one moment!
9:42 AM
AI from $9.99.
Auto Reply, AI Chatbot, API access, and Webhooks bundled on Lite. No per-resolution fees.
Voice without markup.
US local numbers from $5/mo. Outbound at $0.008/min.
Incoming · Live Chat
+1 (415) 555-0142
Pricing that scales.
From free forever to enterprise. Drag the slider — that's your monthly bill.
AI Starter
1,000 AI replies + 10 channels
$19.99/mo
10 channels, one screen.
Every channel your customers use — funneled into one shared inbox.
Automation built in.
Auto Reply rules, after-hours messages, AI Chatbot — all on Lite.
Trigger
New messageCondition
After hours?Action
Auto ReplyAsk Captain anything, mid-chat.
Copilot lives one keystroke away. Ask any product or policy question and get a sourced answer in 0.4 seconds — without leaving the conversation.
Get started with Copilot
Need a quick summary, want to check past conversations, or draft a better reply? Copilot's here to speed things up.
Try these prompts
AI that actually helps your team.
Stop drowning in tickets. Captain handles repetitive queries, translates conversations, and helps your team respond 3× faster — zero learning curve.
How Captain worksAuto-Translate
Real-time translation across 50+ languages.
How can I help you today?
¿Cómo puedo ayudarte hoy?
Sentiment Analysis
Detect mood and urgency instantly.
Happy
Smart Auto-Reply
AI learns from your best responses. Suggests replies in seconds.
Customer
I ordered last week but still no delivery update?
Generating…
I apologize for the delay! Let me check the status of your order right away.
Smart Corrections
Fix typos, grammar, and tone automatically before sending.
Im hapy to hlep you with taht
Every channel.
One inbox.
WhatsApp, email, Instagram, voice, SMS, TikTok and more — unified with tools like Shopify, HubSpot, Zapier and Salesforce.
10+
Native channels
50+
Integrations
1
Unified inbox
Loved by US support teams.
Honest quotes from teams who switched to FloatChat.
“We moved off Intercom in a weekend. The migration was free and Captain was answering tickets by Monday morning.”
Jessica Chen
Head of Support · Lumen Co.
“Per-seat pricing was killing us. Capacity pricing means I stopped flinching every time we onboard a new agent.”
Marcus Williams
Director of CX · NorthBound
“Voice and SMS in one inbox, no Twilio glue code. Our team picks up calls from the same screen they answer chat.”
Ashley Rodriguez
Ops Manager · Bayside Goods
“Free plan is actually free. Unlimited live chat, no conversation cap, no ad slapped on the widget.”
Tyler Brooks
Founder · Drift Coffee Co.
“AI replies cost a flat $9.99 — not $0.99 per resolution. Predictable bill at the end of every month.”
Megan O'Connor
Support Lead · Vermont Outfitters
Live in three steps
Set up in an afternoon. Your team is live the same day.
Create your account
Sign up free.
No credit card. 30 seconds. One click and your account is live.
Add your channels.
Drop the chat widget on your site. Connect email, WhatsApp, Shopify in a few clicks.
Start replying.
Your team handles messages from one inbox. Add AI Captain on Lite ($9.99) when ready.
Live chat widget on your site in 5 minutes.
Common questions
Straight answers, no sales spin.
Yes. No credit card. No time limit. You get the live chat widget on one domain, an email inbox, WhatsApp two-way conversations, contact upload, Shopify, and WooCommerce integrations. The Free plan does not include AI — that starts at $9.99.
More questions? Talk to us or check the Help Center.
Start free. Scale when ready.
The customer support platform built for US teams. Replace Intercom, Zendesk, and Tawk — for less than your daily coffee.