Start free — AI from $9.99

No credit card. Live in 5 minutes.

Start
Skip to main content
Free customer support inbox — No credit card required

Agentic AI for support
on every channel.

Deploy agentic AI that talks, takes action, and broadcasts across WhatsApp, RCS, SMS, voice, email, and social — all from one platform.

US-hostedFree forever planAI from $9.9999.9% uptime4.8/5 G2

No credit card. Live chat widget on your site in 5 minutes. Free forever.

Live Chat Widget

Install in 5 minutes

We're online

Hi! How can we help?

Type a message…
  • One-line install
  • Fully customizable
  • Works on every CMS

WhatsApp Two-Way

All channels, one inbox

Mia · Customer

online

Order #4421 update?

Out for delivery 🚚

9:41 ✓✓

Connects with

WhatsApp Instagram Messenger

WhatsApp

Official Business API

Instagram

DMs, answered by AI

Messenger

Facebook Messenger, 24/7

Web Chat

Widget for your site

Voice

Calls in your inbox

Social

Every social DM, unified

WhatsApp

Official Business API

Instagram

DMs, answered by AI

Messenger

Facebook Messenger, 24/7

Web Chat

Widget for your site

Voice

Calls in your inbox

Social

Every social DM, unified

Trusted by 12,000+ fast-growing US teams

Trusted by experts. Used by the leaders.

TechFlowScaleUp CoCloudFirstDataStreamNextGen SaaSGrowthLabBuildFastStackHQLaunchPadPivotPointTechFlowScaleUp CoCloudFirstDataStreamNextGen SaaSGrowthLabBuildFastStackHQLaunchPadPivotPoint
How it works

The agent lifecycle.

From first setup to continuous improvement — four stages, no code required.

Step 01

Build

Connect your help docs, catalog, and channels. Set guardrails once — no code required.

Help docs connected
Channels linked
Guardrails set
Step 02

Test

Run real customer scenarios before going live — validate accuracy across every channel.

Where's my order? Passed
Can I get a refund? Reviewing
Do you ship internationally? Passed
Step 03

Deploy

Publish across WhatsApp, email, voice, web chat, and social in one click. Goes live instantly.

Live across 5 channels
Step 04

Optimize

Track resolution rates, review escalations, and refine instructions as you go.

94%
Resolved
0.4s
Avg reply
4.8/5
CSAT
One agent, every surface

Build once. Deploy everywhere.

Train the agent once — it renders naturally in the format each channel expects.

1
Shared inbox
24/7
Always on
9+
Channels

Live Chat

Powered by your FloatChat agent

Live

Hi, do you know when order #4421 will arrive?

It shipped this morning and is on its way — tracking's in your inbox 📦 Anything else I can help with?

Perfect, thank you!

Anytime! Have a great day 😊

Type a message…
/ 06Our Features

Agentic AI that takes action.

One platform for customer conversations — agentic AI, voice, broadcasting, and an omnichannel inbox that understands intent and completes tasks across every channel.

Explore the platform
01 — Omnichannel inbox24/7 resolution

One agent, every channel.

One no-code agentic AI answers and acts across WhatsApp, email, voice, Instagram, and Messenger — grounded in your content, routed to a human when needed.

app.floatchat.com
ConversationsOpen
Mine 5Unassigned 3All 5
Jessica Chen

Jessica Chen

2m

Is my order #4421 shipped yet?

2
Marcus Williams

Marcus Williams

5m

Subscription renewal question

1
Ashley Rodriguez

Ashley Rodriguez

12m

Hi! Can you help me with…

Tyler Brooks

Tyler Brooks

1h

Thanks for the quick reply!

Megan O'Connor

Megan O'Connor

3h

Refund processed?

Jessica Chen

Jessica Chen

● online · WhatsApp · Brooklyn, NY

Hi! Is my order #4421 shipped yet? I ordered last Tuesday.

9:41 AM

Let me check that for you, Jessica — one moment!

9:42 AM

ReplyPrivate Note
Shift + enter for new line. Start with '/' for canned response.
02 — Agentic AITakes action

Not just answers — action.

Understands intent, completes multi-step tasks from one request, and orchestrates your connected tools and databases within the guardrails you set.

captain.ai
How do I get a refund?
03 — Voice

Agentic AI voice.

Natural voice calls with live transcription and summaries — landing in the same omnichannel inbox.

Incoming · Live Chat

+1 (415) 555-0142

00:23
04 — Broadcasting

Broadcast on every channel.

Run A2P SMS, WhatsApp, and RCS campaigns with segmentation, templates, opt-out, and delivery receipts — from the same platform.

AI Starter

1,000 AI replies + 10 channels

$19.99/mo

05 — Channels

Every channel, one record.

WhatsApp, RCS, SMS, voice, Instagram, Messenger, web chat, and email — all tied to one customer record.

06 — Automation

Decides and escalates.

Set guardrails once — the agent decides when to act and when to hand off to a human, all on autopilot.

Trigger

New message

Condition

After hours?

Action

Auto Reply
Live·2,341× this week·Avg 0.4s
Agent Copilot

A copilot for your humans.

The Agent Copilot lives one keystroke away — drafting replies, summarizing threads, and surfacing knowledge-grounded answers so your team resolves faster without leaving the conversation.

/to open Copilot
Copilot

Get started with Copilot

Need a quick summary, want to check past conversations, or draft a better reply? Copilot's here to speed things up.

Try these prompts

FloatChat
Send message…
/ AIPowered by AI

Agentic AI that does the work.

Not a scripted chatbot. The agent understands intent, resolves conversations in 100+ languages, and completes tasks across every channel — 24/7, with zero learning curve.

How the agent works
01

Speaks every language

The agent understands and replies in 100+ languages in real time.

100+
languages
EnglishDetected

How can I help you today?

SpanishTranslated

¿Cómo puedo ayudarte hoy?

02

Reads intent

Detects mood and urgency to decide when to act or escalate.

Live
detection
😊

Happy

Score85%
NegativePositive
03

Acts, not just replies

Completes multi-step tasks from one request, grounded in your content.

5s
avg response
JD

Customer

I ordered last week but still no delivery update?

Generating…

I apologize for the delay! Let me check the status of your order right away.

04

Stays on-brand

Polishes grammar, spelling, and tone automatically before every send.

0
typos
Smart correctionsFixed

Im hapy to hlep you with taht

Grammar
Spelling
Tone
Omnichannel agentic AI

Every channel.
One customer record.

WhatsApp, RCS, SMS, voice, AI voice, Instagram, Messenger, web chat, and email — every conversation tied to one record, connected to 200+ integrations.

9+

Native channels

200+

Integrations

1

Customer record

Testimonials

Loved by US support teams.

Honest quotes from teams who switched to FloatChat.

“We moved off Intercom in a weekend. The migration was free and Captain was answering tickets by Monday morning.”

Jessica Chen

Jessica Chen

Head of Support · Lumen Co.

“Per-seat pricing was killing us. Capacity pricing means I stopped flinching every time we onboard a new agent.”

Marcus Williams

Marcus Williams

Director of CX · NorthBound

“Voice and SMS in one inbox, no Twilio glue code. Our team picks up calls from the same screen they answer chat.”

Ashley Rodriguez

Ashley Rodriguez

Ops Manager · Bayside Goods

“Free plan is actually free. Unlimited live chat, no conversation cap, no ad slapped on the widget.”

Tyler Brooks

Tyler Brooks

Founder · Drift Coffee Co.

“AI replies cost a flat $9.99 — not $0.99 per resolution. Predictable bill at the end of every month.”

Megan O'Connor

Megan O'Connor

Support Lead · Vermont Outfitters

DigitalOcean NYC3
GDPR + CCPA compliant
SOC 2 Type II in progress
Encryption at rest (AES-256)
MFA on every agent account
Setup

Agentic AI in three steps

Set guardrails once. Your agent goes live across every channel the same day.

01
01

Create your account

you@company.com
Start Free — it's free →
No credit card · Live in 30 seconds

Connect your content.

Point the agent at your help docs and site. It grounds itself in your knowledge in minutes.

02
02
WhatsApp Connected
Email Connected
Shopify Connected

Set your guardrails.

Connect your channels and tools, then set the rules once — what the agent can do and when to hand off.

03
03
Inbox — 3 open
S
Where is my order?
Your order ships today! 📦
Agentic AI replied in 0.3s

Let it take action.

The agent answers, completes tasks, and broadcasts across every channel — escalating to your team when needed.

Start Free

Agentic AI live across your channels in minutes.

Common questions

Straight answers, no sales spin.

Yes. No credit card. No time limit. You get the live chat widget on one domain, an email inbox, WhatsApp two-way conversations, contact upload, Shopify, and WooCommerce integrations. The Free plan does not include AI — that starts at $9.99.

More questions? Talk to us or check the Help Center.

142 teams started todayavg. setup 4m 32s
/ STARTReady when you are

One platform. Every conversation.

Put agentic AI, your channels, and your campaigns in one platform — the agentic AI platform for customer conversations.

SOC 2 Type II in progressMeta Business PartnerDigitalOcean NYC3GDPR compliant